How long does my order take to ship?

We keep it simple.

Standard (Evri or Royal Mail 48) – 2-4 working days

£2.95 — Free on orders over £20 using code: FREE

We aim to ship parcels same day, Monday to Friday. No drama, no delays — just lashes, fast.

What is your return policy? 

We really hope you love your new products but if you're dissatisfied with something please contact us by email at

hello@lashdesignx.co.uk within 48 hours so that we can rectify the problem.

If you've simply changed your mind then please let us know within 14 days of receiving your order by emailing us at

hello@lashdesignx.co.uk

Item's must be returned unopened and in their original packaging for a full refund.

We are unable to refund postage costs.

Please include your order number in the parcel and retain proof of postage should any problems arise.